I) Intro/Mission We
are not only a tour operator, but also your Lebanese travel companion
for your next trip to Beirut.
As a service oriented tour operator
focused on Beirut and Lebanon, we will make your next visit an enduring
souvenir. Whether you come to Lebanon for business or tourism, honeymoon
or a longer stay, you will be pleased to let a specialist take care
of all your needs for your trip.
Because we specialise only on Lebanon,
we offer you the best of Beirut and Lebanon at the best rates and
terms: If you are price conscious and looking for a hotel, consider
our best
deals offers. Or, for a truly unique experience, rent an
apartment in Beirut.
Our office is open everyday except
Sunday from 9:00 AM to 7:00 PM.
We will be happy to answer your questions
or help you organise your next trip to Beirut, by phone
at
-GMT +2- or
-GMT +1-, by fax at
or through our e-mail: Reservation@hotel-in-lebanon.com.
To maximise enjoyment during your
trip, please have a look at our Tours
menu where you will find a selection of tours and excursions.
II) Service
-top of page-
This is our promise: to go further
in assisting you and make the best of your trip to Lebanon, or what
we call "Service included".
Our philosophy relies on what we
call "Service Included".
What does it mean ?
PERSONAL CHOICE: you are individuals,
and each of your requests is specific. We provide you with a wide
variety of different accommodation types that will cover all your
specific needs, concerning location, atmosphere, personal taste
and price. If you so desire, we will help you in choosing a hotel
and will tailor your request around all your personal needs and
desires.
QUALITY: we rely on quality
rather than quantity. You call us at
or at
contact us at Reservation@hotel-in-lebanon.com.
For each request we will give your reservation all his or her our
attention until its completion.
PROXIMITY: We intimately know
each hotel, apartment we present. We have carefully selected them
as being the best representation of what Beirut and Lebanon has
to offer: From a boutique hotel with a view on the Mediterranean
Sea to a location in the heart of the city or in the mountains,
we have a large choice of accommodations to satisfy all your requests.
ASSISTANCE: We believe craftsmen
still exist. Let's make the Internet more human together. We will
assist you in organizing your trip to Lebanon. By having
a specialist that directly helps you in choosing your hotel, we
provide the best level of service of any hotel reservation website.
If you desire, we can also give you tip: about restaurants, activities
or how to avoid those sometimes long lines at the touristics hotposts:
we are, after all, natives!
III) How to
book ? -top of
page-
> Choose a hotel, an apartment
on our web site. You can search using our geographical
search or by category.
Your request will be processed shortly:
from 1 to 8 hours if your request reaches us at night!
About availability
Availability can be checked immediately
during office hours. Our office is open everyday except Sunday from
9:00 AM to 6:00 PM (GMT +1). Availability will be confirmed
by email within 8 hours if the office is closed.
If your hotel is not available, we
will suggest you by e-mail the best alternate possibilities based
on your budget and area criteria corresponding as much as possible
to your initial choice.
IV) Payment
-top of page-
We are working with hotels specially
selected for you, and we have negociated extremely interesting terms
for you. Indeed, the prices quoted include rebates of up to 60%,
and include the stay, breakfast and all taxes -Gouvernmental and
Service charges taxes-.
Payment
should be done before your arrival to Lebanon either by transfer
to our bank or by credit card (Visa or Mastercard).
As soon as we receive the total amount
we will send you a voucher. Print that voucher out, and present
it at the hotel reception as a proof of payment for your stay.
For bank transfer, please note that
you have to add 30 USD on the total amount for bank expenses.
V) Amending
a confirmed reservation -top
of page-
To add a room for a confirmed reservation or
To lengthen your stay,
please make a new reservation for the additional rooms / night(s). You may also call us or send us an email to Reservation@hotel-in-lebanon.com
.
To shorten your stay,
please call us or send us an email to Reservation@hotel-in-lebanon.com
with your new dates. In this case, you will be charged 45 USD in addition to 5% bank fees.
VII) Cancellation
policy -top of
page-
In summary,
* If you cancel up to 4 days
prior to your arrival date:
We reimburse you the total amount minus a 45 $ handling fee and
-5% for bank fee.
* Late cancellation : 4 days
or less prior to your arrival date:
In addition to the 45 $ handling fee and 5% bank fee, you will
be charged for one night.
* Early Check-out :
In addition to the 45 $ handling fee and 5% bank fee, you will
be charged for a minimun of one night. The exact number of nights varies according to the Hotel and the season of your stay.
Note: Cancellation Policy might vary according to the hotels requirements. You will be advised
by email for any specific cancellation conditions.
VII) "
No Shows " -top
of page-
* A minimum of 2 nights will be charged.
Note: No Show Policy varies according to the hotels requirements and the season of your stay. You will be advised
by email for any specific no show conditions.
VIII) Last Minute
-top of page-
You are thinking about making a break
in Lebanon but you have planned nothing. Thanks to our last minute
service, you can secure a lodging at an last minute rate.
Basically, hotels fill empty rooms
at the last minute - starting up from 3 days prior - by making them
available at a discounted price. Theoretically, the later you book,
the less you pay. Let's say that the last minute service enables
you to get a superior three star hotel for the price of a two star
hotel or a 4 star hotel at the price of 3 star. Globally, you will
save from 10% up to 40%.
The
main drawback of last minute offers is that you cannot choose the
exact area nor the hotel, but only what is available at last minute
price at the time you book. The offers change constantly, and checking
it out frequently is advisable.
Feel free to call us at
-GMT +2- or
-GMT +1- from 9.00 A.M. to 10.00 P.M. to discover what
we have available. You can also e-mail Reservation@hotel-in-lebanon.com.
IX) Extras
-top of page-
Apart from lodgings, we provide
a wide range of travel packages, tours
and services to cover all the traveller's needs, including:
> Airport Transfer
> Car
rental
> Excursions
and Tours
> Package offers
For any request concerning one of
these services, please contact us at Reservation@hotel-in-lebanon.com.
|